Welcome!

New manager Jillian Medlin has been hard at working updating the literature available free of charge to the public stopping by.

If you haven't stopped by the Piedmont Triad Visitor Center in Pelham recently, put this beautiful place on your bucket list. It has spacious, well-kept grounds perfect for walking,  having a picnic, or just plain relaxing. The building features a renovated set of restrooms that appear to have nonstop visitors traveling along U.S. 29. 

One of the most interesting features is the Visitor Center itself which is full of interesting maps and travel brochures of a magnitude that may have you saying to yourself, “Wow, I didn't know we had all these great tourist attractions in North Carolina!”

Heading up her staff of eight is the new manager, Jillian Medlin, who started working there in November when the former manager retired. 

Medlin says that she is loving her new role at the visitor center and has developed a real passion for meeting new people and helping them navigate their way through Caswell County. “I saw this as a huge opportunity because I love working with people. We have an awesome population in the county and I'm looking for ways to reach out to the community and help them learn what we have to offer.”

One of the most interesting things for her is seeing how many visitors come through from other states and even other countries such as England. 

Coffee is offered as well as literature from across the state. “We help people understand what we have to offer in addition to giving out a whole lot of travel directions. People usually ask about what they can do while they're here. It's fun helping them plan a day trip,” she says. 

In addition to maps and brochures there is a barbecue grill and picnic tables that allow people from the area to enjoy a nice picnic and walk the trail. 

She is excited to say that so far this year there have been nearly 6,000 visitors (5,683 to be exact)! 

On April 20, she went to Concord, NC to participate in the SETCA (Southeast Travel Counselors Alliance) annual meeting, where she met people from Visitor and Welcome Centers from Florida, Arkansas, South Carolina, Mississippi, and more.

“It was a wonderful experience getting to meet people who share the same passion for welcoming travelers into their states and helping them have the best experiences while visiting. We shared stories about our best practices, what has worked in the past and what hasn't, and helped each other grow in ways to serve our visitors and what they look for while traveling as Covid is beginning to slow,” Medlin explains. 

She points out that May 2-8 is National Tourism Week across the United States. “We welcome all guests, travelers and locals, to come check out the Visitor Center and see how we can help you plan your next trip in the great state of North Carolina!”