For over a decade the State Employees’ Credit Union has hosted a day to show appreciation to their customers. On Friday, June 7, the Yanceyville branch held their annual Customer Appreciation Day.
“We give them lunch for free and do it mostly to give back,” SECU Financial Advisor Amy E. Neal said. “Since we had the food, I decided to have somewhat of an information fair by reaching out to local agencies in Caswell County to see who would like to participate in the event. The purpose of doing that is to show members, who are also citizens of Caswell County, what is available to them.”
The food truck that served customers was Lola’s Kitchen out of Burlington.
“We have gotten some requests for food trucks in the past from our members,” she said. “We try to listen to their ideas and incorporate them when we do Customer Appreciation Day.”
Neal said the rain didn’t put a damper on what was a successful day.
“I think we had the same amount of people as we had in year’s past,” she explained. “I don't think the rain affected that at all, and the agencies that participated said there was a very good traffic flow.”
She also said celebrating Appreciation Day gives the bank exposure to bring in new members.
“We were very busy inside with normal, everyday customers,” she explained. “However, one way SECU grows its membership is for members to work for that or local agencies or have a family member who banks with us. Honestly, it really is word-of-mouth spread through the community.”
Neal said you never know what might be available at the annual Customer Appreciation Day, and other SECU events, but it’s always worth checking out.
“We do a different kind of events every year and a couple of years ago we waited until school was out for the summer to hold a hot dog cookout,” Neal explained. “Every year we change the theme and sometimes we do a small parade for the children when we have a kid-friendly theme.”
She said the branch is very thankful to their members and to the agencies who participated despite the rain.
“I would just like to thank them for choosing us to be their financial institution and for spreading the Credit Union word,” Neal said. “I was very pleased with the event.”